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News from TPI

TPI’s View: The Role of Procurement in a Recessionary Economy

Navigating today’s challenging global economy has opened the door for procurement professionals to meaningfully contribute to their companies’ financial performance. But are they successfully grasping the opportunity to raise their profile and positive perception by management?

TPI’s Bill Huber, Director, CPO Services and former IACCM chairman, discusses procurement’s potential in today’s business environment. How are some are achieving it? Why are many not? What actionable steps can improve procurement’s contribution at both operational and strategic levels?

Listen to this IACCM “Ask the Expert” teleconference



New TPI case study: TPI Helps Shell Lower Costs, Increase Efficiency with Massive IT Infrastructure Outsourcing Program

Learn how TPI helped Shell successfully complete one of the largest business transformation projects in the company’s history through a comprehensive, multi-sourced IT infrastructure outsourcing program.

View the case study



Industry Authority Frank Wolfsteiner to Lead TPI’s CFO and CHRO services in EMEA

TPI recently announced the appointment of Frank Wolfsteiner as Partner and Managing Director of the firm’s CHRO and CFO Services in Europe, the Middle East and Africa (EMEA).

The appointment will enable TPI to continue to expand its services for Finance and Human Resources (HR) departments across EMEA and strengthen its position within these key areas.

View the press release



ISG Announces Agreements with Chinese Government

TPI has entered into a Memorandum of Understanding with the Chinese Ministry of Commerce (MOFCOM) and strengthened its relationship with the China Council for International Investment Promotion (CCIIP) by entering into a strategic cooperation agreement.

Under the agreements, TPI will advise MOFCOM and CCIIP on accelerating the growth of the country’s emerging IT and business process outsourcing sectors. TPI will assist MOFCOM and CCIIP with their efforts to expand and enhance the pool of talent in China, nurture globally competitive service providers and attract business from multinational companies. In addition, MOFCOM and CCIIP will assist TPI with promoting its growing capabilities in China to industry participants.

View the press release



TPI Top 5
Top 5 Techniques for Maximizing Resilience in Your Global Service Delivery Network


If unrest broke out where your critical business processes are handled, could your operations continue unscathed? The potential for geopolitical threats, terrorism, communal violence, pandemic outbreaks and other unpredictable situations that can undermine your business continuity seems to be growing daily. Ensuring the optimal design of global services to provide your company a sufficient level of resilience in your delivery network is of utmost priority.


Here are the Top 5 tips for ensuring that your business is affected as little as possible by disruptions.


1. Ensure that you have robust disaster recovery plans in place
2. Make sure your global service delivery network is diversified enough
3. Revisit your sourcing strategy
4. Consider all internal and external factors when selecting your service delivery locations
5. Continually optimize your services portfolio across locations

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Black Book of Outsourcing 2009 Top Full Service Advisors