The power of transformed business support operations

TPI is the leader in guiding organizations through effective, lasting transformation of their business support operations. Around the globe we have helped hundreds of clients reduce operating risks, streamline complex operations, improve the cost of support functions, achieve sustainable improvements and make competitive gains. Decisions to change and successful transition of existing operations to new service delivery models is hard — and replete with risks. While the decisions are never formulaic, the hard-earned lessons of hundreds of prior evaluations are invaluable.

We help you optimize your business operations through the best combination of outsourcing, offshoring, shared services and internal service optimization. Working closely with your domain experts, we help you to understand where your enterprise is performing across a range of operating characteristics, where you need to be for optimal alignment with core business strategies, and the merits of viable alternatives to get there.

Our customized solutions run a full spectrum, from large, complex engagements, to an increasing number of solutions for clients who require smaller, quicker and less complex arrangements with single or multiple service providers.

TPI’s talented advisors are your expert guides through the complex layers of decisions and the effective engagement with appropriate marketplace service providers, helping you to put your plans into action and deliver the range of results that will make substantial and sustained differences.

You get:

  • Advisor experience matched to your defined enterprise challenges
  • Functional expertise across the full range of relevant domains
  • Deep financial modeling acumen, grounded in the realities of executive decision-making
  • An objective view focused solely on your goals
  • Informed guidance from strategy and evaluation to deployment and beyond
  • Broad geographic familiarity across global delivery alternatives
  • Lasting operating results that yield sustainable advantages through cost improvements, capability enhancements and better structuring for future market endeavors