Applications Development and Maintenance (ADM)

Applications Development and Maintenance (ADM) plays a crucial role in running corporations across the globe today. TPI advisory services will help you optimize the investment in those applications, ensuring that you are achieving maximum return on investment. TPI has no predisposition to recommending outsourcing, but we do have a bias for ensuring our clients maximize their ADM investment. Less than 50 percent of our ADM Strategies result in an outsourcing transaction. Instead, many of our clients need to optimize their current operations or hybrid model. With our experience and view of the market, we have helped many enterprises improve their current operations with a variety of operating models that align to their strategy, requirements and culture.

Global solutions in the applications domain are critical for maximizing investments, and more than 90 percent of our application deals have a global solutions component. Our advisors work and live across the world, ensuring we know the markets and suppliers. Whether India, China, South America, Eastern Europe or other parts of the globe — we have experience, having advised on more than US$11 billion in ADM Total Contract Value (TCV) transactions during the past two years alone.

TPI brings experts who have been in your shoes running large-scaled ADM operations at major corporations, software companies and consultancies around the globe. They focus on innovation, being asked to publish and speak on this important topic throughout the globe.

ADM Strategy Services

TPI will assist you in developing ADM strategies to achieve the optimal mix of outsourcing and internal service optimization, as well as to develop operating and transformation models that allow you to migrate from your current state to a future operating model. We provide innovative yet pragmatic solutions — meaning that our solutions are based on reality not theory.

ADM Transaction Services

TPI leverages its comprehensive and mature transaction methodology and customizes it to balance timeliness and thoroughness, ensuring the contract and terms align with the operating model and best practices. TPI has conducted more than US$11 billion in total contract value of ADM transactions during the past 24 months alone.

ADM Internal Service Optimization

Our strategy and operational assessment services are combined to assess your internal operations and develop market comparisons and improvement plans to achieve best in class ADM operations.

ADM Service Management & Governance

TPI provides post transaction services to support ADM transactions with onshore and offshore resources ensuring the service transition occurs as planned and agreed to by the client and suppliers. The unique aspects that affect ADM Global sourcing are factored into our sourcing management tools and processes ensuring transparency of service delivery.

Whether implementing outsourcing, internal service optimization, global captive, virtual captive or some hybrid operating model, TPI provides services to assess and improve your current ADM.

ADM Advisory Services offered by TPI include:

  • ADM Strategy Services to define optimal service delivery models and transformation roadmaps
  • Portfolio analysis to determine optimal application bundling for sourcing solutions
  • Renegotiation Strategies, optimizing your existing solution service providers
  • Current contract analysis to determine gaps in current best practices
  • Internal service optimization to assess and recommend improvements to current state
  • Service Level Agreements (SLAs) gap analysis and improvements
  • Operational assessments for existing on- or offshore operations, whether outsourced, captive or internal service-optimized
  • Development of business cases
  • Comparative market and pricing analysis

Whether you are trying to determine how optimal your current model is, rethinking your current service delivery strategy, having issues with service delivery or are getting ready to renegotiate your existing agreements, TPI can assist. Enterprises across virtually every industry segment across the globe rely on TPI’s ADM advisory services to stay competitive by implementing optimal service delivery frameworks, maximizing the return on applications investments.

For more information, contact:

adm@tpi.net