Information Technology (IT) Infrastructure

Computing and communications infrastructure represents the basic building blocks of your company — and an expense of considerable proportions. In today’s competitive marketplace, organizations are challenged to develop, operate and manage their IT infrastructure service delivery organizations in fashions that remain cost-effective, competitively distinct, and flexible regarding changing business requirements. Most organizations call upon expert third-party IT service providers that specialize in infrastructure service delivery for some aspect of this complex challenge. Whether limited in scope, or holistic, achieving the right balance of internal and external delivery resources is essential for long-term success.

I’m very glad we used TPI. They gave us insight and strategy that we wouldn’t have had on our own.

― David Taylor, Vice President, Information Technology, Global Infrastructure Management, Basell

TPI helps you design, implement and deliver on the organizational initiatives related to any part of your IT infrastructure operations — we guide improvements through practical expertise in structural alternatives.

We support you with Service Delivery Strategy, Assessment & Change, Outsourcing Approaches and ongoing Service Management & Governance of your IT Service Delivery strategies:

  • Scope assessments for potential sourcing of infrastructure services
  • Operating model design for blended outsourcing/internal service optimization responsibilities
  • Assessments to determine the strongest service providers for your business
  • Service level agreements (SLAs) — negotiations, criteria, management
  • Financial base case analyses to determine returns associated with sourcing infrastructure services
  • Market pricing analysis
  • Offshore delivery opportunity and risk assessment
  • Communications strategy and planning for organizational transition
  • Change management approach and planning for system-wide change deliver

TPI’s infrastructure expertise includes:

Managed Network Services, for all your voice, data, video, LAN/WAN and telephony needs

IT Security, Business Continuity, Disaster Recovery for protecting against breach and service interruption and aimed at business resiliency

End-User Computing for the tools your employees need to do their work

Help Desk services for support anywhere you operate

Mainframe expertise to help you acquire and employ the optimal computing power

Midrange Service expertise to maximize utility through distributed computing architectures

Since 1989, TPI has advised Global 1000 companies on successful infrastructure sourcing arrangements that improve the bottom line and deliver the quality of capabilities that are essential for business operations. We focus on practical solutions and clarity of operational accountabilities. Whether you are considering an internal or external sourcing option or a renegotiation of an existing contract for all or part of your IT infrastructure, is here to help you sort out priorities, evaluate alternatives, and build a plan for action.

For more information, contact:

ITadvisory@tpi.net