Shared Services

In today’s corporate environment, it is more difficult than ever to achieve operational excellence. Executives who have dramatically reduced costs and improved performance continue to face relentless demands to further enhance productivity and streamline business operations.

To stay on the leading edge, you must anticipate the next generation of service delivery by integrating multiple business service functions, adopting new technologies and implementing alternative delivery options to extend enhanced services at lower costs to your internal customers.

Rarely does a company adopt a single strategy for a function, let alone multiple functions. The opportunity is at hand to achieve a step change in your operations’ performance by expertly managing services across business units and functions.

Your company can gain significant competitive value by integrating dynamic, adaptive combinations of internal and external capabilities and resources. Bringing industry-leading expertise in all aspects of business support functions, TPI can help you shift to flexible, creative, risk-mitigating and comprehensive solutions. Our shared services implementation guidance includes:

  • Standardizing, re-engineering and consolidating transactional work
  • Transferring responsibilities to an operating model with focus on service delivery
  • Creating shared services standards, policies, tools and an associated strategy of service delivery and continued improved performance
  • Consolidating operations to optimize the synergy of investments, best practices, workflow automation and enabling technologies
  • Grouping horizontal business processes into logical multi-functional organizations to provide a common platform for innovation and support across your lines of business

How We Work

Recognizing that every company’s environment and culture is distinct, TPI’s shared services experts help make optimal enterprise-wide managed services a reality by developing unique solutions through approaches that fit your needs. We have conducted more than 1,900 engagements assisting our clients with the improvement of business support functions.

We are the advisors best suited to help you:

  • Analyze service delivery frameworks to identify alternative improvement opportunities
  • Align services frameworks and operating models with corporate global expansion plans, risk tolerance and intellectual property protection policies
  • Design the alternative delivery strategies relative to organization structure and governance to manage the new service model
  • Apply TPI’s experience in global transformation efforts
  • Deliver and implement a plan to transform your operations with enterprise managed services

For more information contact

sharedservices@tpi.net